TALES OF INNOVATION
Gridlock Hackathon grand finale – the biggest winner was Bengaluru!
In June, 2017, Flipkart invited entries from smart innovators for the Gridlock Hackathon, a unique event that brought together sharp minds, cutting-edge research and technology solutions to Bengaluru’s traffic snarls. Were the hacks good enough to solve Bengaluru’s traffic woes? Here’s the update
Unboxed – How Mumbai’s Dabbawallas & Flipkart make customers smile
Will modern e-commerce wipe out Mumbai’s Dabbawallas? Diving deep into the two-year-old partnership between Flipkart and this esteemed Mumbai institution, we pondered this question and unearthed a different story — one of challenge, triumph and deep customer-focused innovation
How Flipkart innovated to build India’s exemplary e-commerce marketplace
The e-commerce marketplace in India is dominated by innovations that Flipkart has pioneered. This is the story of the key steps that India’s online shopping powerhouse has taken to build a vibrant ecosystem of sellers and customers
Decoding Flipkart Hackday – the untold stories behind Flipkart’s greatest innovations
‘Hack: The act of improvising on a problem, effectively and unconventionally, to derive a temporary or permanent solution.’ While most contemporary definitions of the word might redirect you to similar phrases, for Flipkart the connotation weighs something much more than a prescribed meaning. Something that is especially evident during the Flipkart Hackday events. In this story we hack into history to decode the DNA of this unique culture of innovation in India’s largest e-commerce marketplace, and dive into the pool of codes and ideas that paved the way for Flipkart.
#BIG10Innovation – Solve Bengaluru’s Traffic woes w/ Sridhar Pabbisetty & Utkarsh B
Ahead of the Gridlock Hackathon finale, Flipkart Stories hosts a special edition of the #BIG10Innovation Tweetchat on “Tech Solutions for Bengaluru’s Traffic Woes”. Mark the date – June 27, 2017 at 3 pm IST. Our panelists are Sridhar Pabbisetty, CEO of Namma Bengaluru Foundation, and Utkarsh B, Principal Architect, Flipkart. Tweet your questions on Bengaluru’s traffic governance issues to Sridhar (@psridharp) and your tech-related questions to Utkarsh (@eutkarsh) with the hashtag #BIG10Innovation. The 3 best questions from participants and the 3 best answers to the panelists’ questions win prizes from Flipkart.
Customer-inspired Innovation – #BIG10Innovation Tweetchat with Ram Papatla and Ranjith Boyanapalli
Submit your questions for the #BIG10Innovation tweetchat on Customer-inspired Innovation with Ram Papatla – Vice President, Product Management at Flipkart and Ranjith Boyanapalli – Vice President of Product at Flipkart, on Tuesday, June 20, 2017. The 3 best questions and the 3 best answers win Flipkart vouchers.
FLIPTALES
How Flipkart Customer Support fulfills the ‘customer-first’ promise
Flipkart Customer Support handles a deluge of customer queries each day, each unique with a different grievance and a different query. What sets it apart from the other customer support services? Flipkart Stories spoke to some of the customer support members to understand what it takes to soothe ruffled nerves and make customers smile again.
Decoding Flipkart Hackday – the untold stories behind Flipkart’s greatest innovations
‘Hack: The act of improvising on a problem, effectively and unconventionally, to derive a temporary or permanent solution.’ While most contemporary definitions of the word might redirect you to similar phrases, for Flipkart the connotation weighs something much more than a prescribed meaning. Something that is especially evident during the Flipkart Hackday events. In this story we hack into history to decode the DNA of this unique culture of innovation in India’s largest e-commerce marketplace, and dive into the pool of codes and ideas that paved the way for Flipkart.
This Father’s Day, get up-close-and-personal with these fathers at Flipkart – Meet the #FlipkartSuperDads
On Father’s Day, we celebrate fatherhood with four #FlipkartSuperDads! In a series of interviews, we speak to these fathers at Flipkart who are voyaging through different life-stages of parenting, to get perspective on how they’ve embraced becoming a dad.
How Flipkart’s Project EVA empowers women Wishmasters
For some customers in Bengaluru who shopped on Flipkart in 2016, opening the door to receive their deliveries became an experience to remember. In an innovative move that brought gender equality, women’s empowerment and equal opportunity to the doorstep, these customers discovered that their orders were delivered by a woman Wishmaster (delivery executive). A confident woman dressed in a t-shirt and trousers handed over their wishes, with a smile and a sparkle in her eye. This is the story of Flipkart’s Project EVA, an innovation that aims to empower women in the supply chain industry by proving that no workplace and no job description is an all-male bastion.
Is Flipkart a good place to work? No way! It’s a great place to work, says LinkedIn
Culture eats strategy for breakfast, observed Peter Drucker. For the second year in a row, as Flipkart takes the top position on the LinkedIn list of the top companies to work for in India, here’s a look at Flipkart’s DNA and what makes it tick
Renuka Khandelwal, Flipkart’s first woman engineer, raises a toast to equality and respect
Renuka Khandelwal walked into an all-male engineering team in 2010. Flipkart’s first woman engineer reflects on the excitement of startup life and that core Flipkart value of R.E.S.P.E.C.T.
SAFE SHOPPING TIPS
Flipkart Perfect Buy — finally, a one-stop experience for large appliance shopping
Flipkart’s newly launched Perfect Buy Store offers customers a novel online experience to discover, shortlist, purchase and enjoy their Large Appliance — from televisions and washing machines to refrigerators and more
Flipkart product returns process – How it works and what you need to keep in mind
This simple guide will help you understand how the Flipkart product returns process works, making your shopping and returns experience smooth and convenient
Fake reviews on Flipkart? Read this before you believe them
Are fake reviews and false ratings being used to promote products sold on Flipkart? Who posts fake reviews? While shopping on Flipkart, how can you differentiate between reviews left by genuine customers and fake reviews planted by scamsters? Read this article to learn more about which reviews to trust
Are fake products sold on Flipkart? Here are the authentic answers
Is there any truth in the ongoing online debate over Flipkart selling fake products ? Have you taken any serious effort to understand the real facts behind these claims? Find the answers right here.
Does Flipkart sell fake perfumes? Your questions answered
Are you concerned about fake perfumes on Flipkart? This Q&A will address your worries and help you shop with confidence for the fragrance brands that you love
How to track your Flipkart order
Wondering what’s happening with your Big Billion Days purchase? Here’s an easy guide to help you track your order
LATEST IN MOBILES
Flipkart Customer Connect – old customers share new insights
In July 2017, the month of Flipkart Customer Connect, some of our most loyal and long-standing customers shared their most joyous shopping moments. Little did they know that Flipkart had a special surprise waiting for them. Here are some heartwarming stories
Samsung On Max and low-light photography = #BringAliveTheDark
Never be afraid of the dark again. Flipkart Stories photographer Arjun Paul took the Samsung On Max for a spin in the desert dunes of Khimsar. Take a look
Moto C Plus – the heavy duty budget phone #OnlyOnFlipkart
Moto is one of the brands that packs a surprise in every single launch and they have just pulled out another bunny from the hat. The Moto C Plus, an online Flipkart exclusive in India has created quite a buzz in the past few months. It is one of the most affordable smartphones from the Moto stable that combines class-leading configuration and a slick design. We got our hands on this new, uber-cool Moto and here’s what got us excited.
Samsung Galaxy S8 and S8 Plus – Raising the bar in performance and design
With stylish finish, outstanding features, and a performance that outlasts all others, two of the most anticipated smartphones of 2017 have finally arrived. Introducing the Samsung Galaxy S8 and S8 Plus.
The master of all Moto devices – the Moto G5 Plus is here!
Have you been hearing the buzz and wondering #WhatsWithTheGs? Gear up, because Motorola, one of the most popular smartphone brands in India, has launched one of their best devices yet—the Moto G5 Plus. This #FlipkartExclusive phone offers one of the most exciting and revolutionary Android experience of 2017! Here’s what you can look forward to.
Best Android camera smartphones of 2017 – Leave your old camera at home
Whether you click for your travel diaries, shares on social media or to keep a record of special moments, photographs are one of the most treasured records of our life. If you love quality photography, but loathe the idea of blurry pictures and bulky cameras, read ahead. We have narrowed down on five of the best Android camera smartphones for 2017 that you can buy right now, right on Flipkart.
CUSTOMER STORIES
#CustomerFirst – Prize-winning stories penned by Flipkart customers
#CustomerFirst – Prize-winning stories penned by Flipkart customers
Are Flipkart customers happy? No, they’re delighted! Our customers sent us fascinating stories of love and loyalty. We share with you the prize-winning #CustomerFirst anecdotes
Flipkart Customer Connect – old customers share new insights
Flipkart Customer Connect – old customers share new insights
In July 2017, the month of Flipkart Customer Connect, some of our most loyal and long-standing customers shared their most joyous shopping moments. Little did they know that Flipkart had a special surprise waiting for them. Here are some heartwarming stories
Mughal Sarai — what’s in a name for Flipkart customers here?
Mughal Sarai — what’s in a name for Flipkart customers here?
Even as Mughal Sarai wrestles with history over its impending renaming, Flipkart customers in this town famous for India’s busiest railway junction look forward to bigger changes
In Pokhran, online shopping is no mirage for Flipkart customers
In Pokhran, online shopping is no mirage for Flipkart customers
Pokhran is famed as the birthplace of India’s nuclear program. This sleepy desert town in Rajasthan’s Jaisalmer district is enclosed by the sands of the Thar, and its people — both locals and émigrés — paint a picture of resourcefulness, tenacity, and a true passion for online shopping. Another heartwarming customer story from our Digital India series
On Flipkart Customer Day, shoppers got an inside view of how Flipkart works
On Flipkart Customer Day, shoppers got an inside view of how Flipkart works
On July 26, 2017, Flipkart invited a few customers to experience a day in the life of India’s most exciting e-commerce marketplace. The contest required participants to tell us why they would like to experience how Flipkart works, in 100 words. On the final day, twelve lucky Bengaluru residents visited Flipkart for an exclusive grand tour. Here’s an update from the event.
#CustomerFirst – The 5 best Flipkart customer stories of July 2017
#CustomerFirst – The 5 best Flipkart customer stories of July 2017
We asked for great #CustomerFirst stories, you sent in awesome ones! We had a hard time picking the best. So here are the prize-winning Flipkart customer stories of July 2017