Flipkart introduces Flipkart Trust Shield, an industry-first, complimentary 30-day post-purchase protection program for large appliances, mobiles, and electronics. This comes just in time for the festive season, when high-value shopping peaks.

Designed to eliminate after-sales service anxiety, Flipkart Trust Shield covers accidental and liquid damage, along with manufacturing defects, from the moment of delivery. This coverage will be applied automatically at zero extra cost to qualifying products.

Flipkart Trust Shield is Flipkart’s promise to stand by shoppers beyond checkout – with fast claims, doorstep services, and real-time tracking through the app.

With Flipkart Trust Shield, the joy of festive shopping meets the confidence of superior protection for big-ticket appliances, making your celebrations truly worry-free.

Instant Shield, Instant Confidence: Protection that Starts on Delivery

Flipkart Trust Shield safeguards you against unexpected issues during the crucial first 30 days of ownership. The program’s badge will be clearly visible on your order details page and invoice.

The program covers a broad range of high-value categories, including air conditioners (ACs), televisions, refrigerators, washing machines, microwaves, mobiles, and select electronics.

Making a claim is as simple as raising a ticket through the Flipkart app, where you can track its status in real time. For accidental damage, you only need basic evidence, which makes the entire process smooth and quick.

Flipkart promises instant claim initiation and swift resolution in 2 working days , and full closure within 7 working days. Flipkart Trust Shield also provides customer-friendly support with free doorstep repair services. If necessary, the product will be picked up, serviced at the center, and returned to you.

Redefining After-Sales Care: Simplicity Meets Speed with Flipkart Trust Shield

Traditional return and replacement policies require you to contact brands and often juggle multiple parties. Flipkart Trust Shield simplifies the process by enabling you to raise claims directly through the Flipkart app.

This direct ticketing system eliminates the hassle of follow-up. This transparent and speedy approach offers you true peace of mind.

The program covers both physical accidental damages and technical failures, addressing a wide range of common issues efficiently. In cases where a replacement product is unavailable, Flipkart Trust Shield guarantees a full refund for defective items, ensuring support for every customer.

Unlike paid extended warranties or third-party protection plans that require additional fees and enrollment, Flipkart Trust Shield is free, automatic, and seamlessly integrated into every eligible purchase.

With Flipkart Trust Shield in place, you can confidently explore festive offers on big-ticket items, knowing your investment is fully protected.