supply chain

In Rangpo, Sikkim, e-commerce supply chain is an intricate game of coordination at the Flipkart Delivery Hub and resourcefulness on hilly roads. Routes depend on factory shifts, roads may be affected during landslides, and sometimes the only way forward is to leave vehicles behind and walk. At this Flipkart hub, Team Lead Bivek Chhetri plans for these uncertainties — managing volumes, timing and a team that keeps the system running. On ground, Wishmasters like Susma Tamang learn the routes, navigate terrain challenges and ensure deliveries reach doorsteps. Read their story.