A marketplace is only as strong as its sellers. We sit down with Sakait Chaudhary, SVP and Head of Flipkart Marketplace, to discuss the company’s "Seller-First" compliance philosophy. From AI that spots infringements to systems that protect honest businesses, discover how Flipkart is building a fair ground for its over 1.4 million seller partners.
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A marketplace is only as strong as its sellers. We sit down with Sakait Chaudhary, SVP and Head of Flipkart Marketplace, to discuss the company’s "Seller-First" compliance philosophy. From AI that spots infringements to systems that protect honest businesses, discover how Flipkart is building a fair ground for its over 1.4 million seller partners.
Inside the Pratik Shetty Flipkart marketing playbook. In this exclusive Q&A, Flipkart's marketing head discusses evolving from 'kidults' to 'magic,' the strategy behind the multi-celebrity Big Billion Days hero film, and building a brand that's a 'festival of possibilities' for a billion Indians.
From hyper-personalized shopping to the rise of video commerce for Gen Z, Artificial Intelligence is rewriting the rules of retail in India. But how does it all work behind the scenes? Sandhya Kapoor, SVP & Head of Central Platform Organization, gives us an inside look at Flipkart’s AI playbook. In this Q&A, discover how data is used to anticipate customer needs, empower millions of sellers with new tools, and why the future depends on a new kind of human-AI collaboration. Dive in to explore the strategies and mindset shifts shaping the next wave of e-commerce.
GenAI is rapidly creating waves in the world of retail and this is evident in India’s retail ecosystem. In this exclusive Q&A, Mayur Datar, Chief Data Scientist at Flipkart, reveals how GenAI is revolutionizing the shopping experience for Flipkart customers and empowering sellers. He uncovers why GenAI is not just important but necessary to adapt and thrive in the dynamic world of Indian e-commerce.
Ever felt anxious after buying a new TV or fridge online? It’s a big amount paid, but the complete satisfaction post-purchase can only be felt once the order reaches your doorstep, and you can confirm for yourself that it was indeed money well spent. Flipkart is tackling that period of anxiety for our customers, head-on with the new Flipkart Trust Shield. We sat down with Rakesh Krishnan, Vice President - Large Appliances, to understand how this game-changing program offers a 30-day safety net, ensuring a seamless and worry-free post-purchase experience for millions of customers. Read on to discover why the Flipkart Trust Shield is a benchmark for customer-first innovation.
The new Next Gen GST reforms are set to transform India's retail landscape. We speak with Rajneesh Kumar, the Flipkart Group's Chief Corporate Affairs Officer, who breaks down how these landmark changes will boost consumption, empower thousands of MSMEs, create ease of doing business, and energize the economy, especially ahead of the festive season. Read on to understand the impact on sellers, artisans, and consumers across India.
The thrill of finding the perfect deal, the click of the ‘Buy Now’ button, and then… the wait. For every customer, the journey after checkout is where trust is truly won or lost. What happens if there’s a delay? How easy is it to make a return? Behind these questions are millions of expectations. We sit down with Suresh John, Vice President of Customer Experience at Flipkart, for a candid conversation about the immense human effort and cutting-edge technology dedicated to making every customer journey a reassuring one.
Like a trusted companion, The Flipkart SBI Credit Card turns every swipe into a step toward savings. From up to 7.5% cashback on Myntra and 5% on Flipkart and Cleartrip, read how this card is designed to deliver maximum value, accelerating your savings and cashbacks like never before.
As Chief Human Resources Officer (CHRO), Seema Nair is at the forefront of driving meaningful change, ensuring that women and underrepresented groups have the opportunities and support they need to thrive. From structured leadership programs like Catalyze to inclusive hiring initiatives, Flipkart is actively shaping a future where talent rises based on merit, not bias. On this International Women’s Day, Seema shares insights on accelerating gender equality, the role of mentorship in leadership, and the key initiatives Flipkart is implementing to foster a truly inclusive workplace.
Are you curious about how India’s homegrown e-commerce organization embeds sustainability into its operations? Sustainability is crucial today as it addresses the global challenges of climate change, resource depletion, and social inequality. In the corporate context, sustainability is essential for long-term success, risk management, and aligning with regulatory expectations. Consumers increasingly prioritize brands that demonstrate a commitment to environmental and social good, and they connect deeply with organizations whose values reflect a shared purpose for positive global impact. This builds trust, loyalty, and competitive advantage for businesses. In this Q&A, Nishant Gupta, Head of Sustainability at Flipkart, unveils the company’s bold initiatives, like electrifying last-mile deliveries. Dive into Flipkart's transformative journey as they set a new benchmark for responsible business, working towards 100% electric vehicle deliveries by 2030 and redefining the future of e-commerce with sustainable innovation.