Bijoy Venugopal
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The IRCTC story — Amitabh Pandey on the e-commerce revolution that started it all

Long before the much-talked-about Indian e-commerce wave credited to the millennial breed of Indian unicorns made its presence felt, a silent revolution that began in the 1990s had already empowered the Indian traveler with access to online railway ticket reservation. The man who helmed this project, Amitabh Pandey, is a former economics teacher and academic. Pandey, who has also authored three books of fiction, relates the story of India’s first e-commerce revolution in his new book, When It Clicks — Field Notes From India’s e-Commerce Revolution. Read excerpts from an exclusive interview and buy the book on Flipkart
Team Flipkart Stories
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Remembering Gabriel García Márquez: 5 magical reads that capture the brilliance of the Nobel Laureate

Awarded the Nobel Prize in Literature as well as the Neustadt International Prize for Literature, Gabriel García Márquez left an indelible mark on the written word. In honor of his 92nd birth anniversary, revisit five of his most appreciated works. And if you’re new to Márquez’s brilliance, lose yourself in his fantastical universe.
Vishnu Nair
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Rewards, recognition and revelry: Flipkart Annual Awards celebrate top performers

Packed with innovation, disruption and tremendous growth, 2018 saw Flipsters take their game to the next level, implementing customer-centric ideas and solidifying Flipkart’s image as one of India’s most trusted brands. All of this came to bear upon the 2019 Flipkart Annual Awards. The ceremony on February 7, 2019 was the grand finale that this stellar year deserved, with the finest achievements by Flipsters in a variety of categories celebrated with great aplomb. Read all about what transpired on that fantastic night!
Team Flipkart Stories
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In Canada, Walmart and Myntra are bringing India closer to Indians

For South Asians living abroad, shopping for ethnic wear can be challenging — the clothes are often expensive, sizing confusing, and the fabric something that you'd have to settle for. But what if an online platform could bring these customers the latest trends, the perfect fit and fabric that feels like home, all within days? Read how a South Asian customer in Canada, with the help of Myntra and Walmart, found exactly what she was looking for, straight from India!
Vishnu Nair
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How Jeeves and F1 deliver on Flipkart’s ‘Customer First’ promise

For a long time, e-commerce was all about buying a product online. The relationship between e-tailer and customer would end with the delivery of the product. In 2014, Flipkart sought to change this with the acquisition of Jeeves, a seasoned player in the after-sales service and installation business. In 2017, Flipkart acquired F1 Info Solutions, one of India’s largest electronics service providers that specialized chiefly in repair and refurbishment of mobile phones. In the years since, this dynamic duo has expanded the definition of customer service and opened up a whole new market for Flipkart to tap through 2GUD.com, India’s first-ever independent platform for refurbished goods. Read about how Jeeves and F1 are redefining the reverse supply chain in India’s vibrant e-commerce landscape
Jishnu Murali
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Flipkart’s WOW Awards – Motivation, recognition, prestige and a rallying force for Flipsters

What does it take to motivate employees to tackle everyday challenges at work? What keeps them driven to achieve their goals? Much like the Oscars motivate actors to deliver their best performances, Flipkart’s WOW Awards go far in keeping Flipsters at the top of their game. Read on to discover what it takes for Flipsters to win these coveted awards.
Roshan Pai
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Made For India – The story behind Flipkart’s top-rated Android app

What does it take to make a top-rated Android app? The Flipkart online shopping app, rated 4.5 on the Google Play Store, is one of a handful of apps tailored for the Indian Android user that has earned accolades from Google for exceptional performance on a number of criteria. It wasn't always a smooth ride, though. Flipkart's product development team had to surmount several challenges to build an app that delivered on multiple parameters. Hear the story straight from the Flipkart team behind India's leading online shopping app