Even as the nation goes into an extended lockdown in the wake of COVID-19, Flipkart’s operations across the country have geared up to deliver essentials. E-commerce has been of timely assistance, bringing much-needed essentials to the doorsteps of millions of Indians, while ensuring that social distancing and hygiene protocols are followed. In a Twitter poll, e-commerce customers attested that e-commerce has helped them maintain social distancing to help flatten the curve and curb the spread of coronavirus infection.
— Flipkart Stories (@FlipkartStories) April 16, 2020
At Flipkart’s fulfilment centres and hubs, precautions are in place to ensure the safety and wellbeing of staff and customers alike. Hand hygiene, temperature checks and personal protective equipment have become business as usual in this new reality. Facilities are sanitized and fumigated. Hub employees, security personnel, Flipkart Wishmasters and even third-party delivery executives are instructed take extra precautions to ensure that their hubs are routinely cleansed before heading out to deliver essentials. Wearing face masks and following social distancing protocols are now an integral part of day-to-day operations and part of every associate’s go-to-work checklist.
Take a look at these pictures from Flipkart’s fulfillment centres (FC), warehouses and delivery hubs, shared by our dedicated staff and captured with their mobile phones.
Preventive measures start even before fulfillment centre employees come into work. Social distancing is the norm during transit to and from the workplace
A daily briefing in the time of social distancing at our FC in Haryana
Cleansing and sanitization of contact surfaces is carried out every few minutes at all Flipkart facilities, including hubs and fulfillment centres. Here, a sanitation employee cleans a contact surface at a Flipkart FC in Nagpur.
Wishmasters set out to make deliveries after taking all necessary precautions like hand hygiene and use of personal protective equipment like face masks. These Flipkart delivery executives are allowed to leave their hub in Dahisar, Maharashtra after all due precautions are recorded.
At a hub in Haryana, security personnel supervise employees while advising them on the correct way to wear protective equipment like face masks. Similar precautions are strictly enforced at entry and exit points at all hubs and fulfillment centres.
The busy packing line at a Flipkart Fulfillment Centre in Telangana appears markedly different when social distancing norms are in place.
Hand hygiene is made mandatory at turnstiles as employees enter and exit the premises
A team huddle in the time of social distancing
At this hub in West Bengal, a security personnel checks an incoming employee’s temperature with a handheld thermal scanner. Temperature checks are mandatory at entry and exit, and are conducted at intervals during the day.
A fulfillment centre employee undergoes temperature screening in Haryana.
Social distancing and temperature checks using infra-red thermometers are in effect at a Flipkart FC in Jaipur