Home Tag "E-Commerce"
Vishnu Sreekumar
0

How Jeeves and F1 deliver on Flipkart’s ‘Customer First’ promise

For a long time, e-commerce was all about buying a product online. The relationship between e-tailer and customer would end with the delivery of the product. In 2014, Flipkart sought to change this with the acquisition of Jeeves, a seasoned player in the after-sales service and installation business. In 2017, Flipkart acquired F1 Info Solutions, one of India’s largest electronics service providers that specialized chiefly in repair and refurbishment of mobile phones. In the years since, this dynamic duo has expanded the definition of customer service and opened up a whole new market for Flipkart to tap through 2GUD.com, India’s first-ever independent platform for refurbished goods. Read about how Jeeves and F1 are redefining the reverse supply chain in India’s vibrant e-commerce landscape
Jishnu Murali
0

Flipkart’s WOW Awards – Motivation, recognition, prestige and a rallying force for Flipsters

What does it take to motivate employees to tackle everyday challenges at work? What keeps them driven to achieve their goals? Much like the Oscars motivate actors to deliver their best performances, Flipkart’s WOW Awards go far in keeping Flipsters at the top of their game. Read on to discover what it takes for Flipsters to win these coveted awards.
Team Flipkart Stories
0

Flipkart launches 2GUD, a new e-commerce value platform for refurbished goods

* 2GUD is Flipkart’s first foray into the refurbished goods market, which is expected to be a $20 billion market in 5-6 years * 2GUD, an independent marketplace, will feature refurbished smartphones, laptops and accessories initially; extending to several other categories including appliances * All products featured on 2GUD will be thoroughly tested and certified with warranty, to solve for the problem of trust in the refurbished goods market
Team Flipkart Stories
0

Walmart to invest in Flipkart Group, India’s innovative e-commerce company

* Significant opportunity to partner with local leader in a large, fast-growing market * Flipkart’s strong leadership team will be supported by Walmart, Tencent, Tiger Global and Microsoft * Underscores long-term commitment to India, where Walmart looks to serve customers, support job creation, small businesses, farmers and women entrepreneurs * Walmart supports Flipkart’s ambition to transition into a publicly-listed, majority-owned subsidiary in the future