E-Commerce Archives - Flipkart Stories

February 6, 2019

How Jeeves and F1 deliver on Flipkart’s ‘Customer First’ promise

For a long time, e-commerce was all about buying a product online. The relationship between e-tailer and customer would end with the delivery of the product. In 2014, Flipkart sought to change this with the acquisition of Jeeves, a seasoned player in the after-sales service and installation business. In 2017, Flipkart acquired F1 Info Solutions, one of India’s largest electronics service providers that specialized chiefly in repair and refurbishment of mobile phones. In the years since, this dynamic duo has expanded the definition of customer service and opened up a whole new market for Flipkart to tap through 2GUD.com, India’s first-ever independent platform for refurbished goods. Read about how Jeeves and F1 are redefining the reverse supply chain in India’s vibrant e-commerce landscape

Flipkart’s WOW Awards – Motivation, recognition, prestige and a rallying force for Flipsters

What does it take to motivate employees to tackle everyday challenges at work? What keeps them driven to achieve their goals? Much like the Oscars motivate actors to deliver their best performances, Flipkart’s WOW Awards go far in keeping Flipsters at the top of their game. Read on to discover what it takes for Flipsters to win these coveted awards.

News

August 22, 2018

Team Flipkart Stories

Flipkart launches 2GUD, a new e-commerce value platform for refurbished goods

* 2GUD is Flipkart’s first foray into the refurbished goods market, which is expected to be a $20 billion market in 5-6 years * 2GUD, an independent marketplace, will feature refurbished smartphones, laptops and accessories initially; extending to several other categories including appliances * All products featured on 2GUD will be thoroughly tested and certified with warranty, to solve for the problem of trust in the refurbished goods market

Affordable Shopping

August 9, 2018

Team Flipkart Stories

Loyal Flipkart Customer? Reward yourself with the benefits of Flipkart Plus!

There’s no better feeling than getting more than your money’s worth. So make sure you’ve saved room for a lot extra. On Independence Day, reward yourself with a slew of benefits as Flipkart launches Flipkart Plus, a one-of-a-kind no-fee customer benefits program with a wide range of benefits and rewards. And absolutely no strings attached.

News

May 9, 2018

Team Flipkart Stories

Walmart to invest in Flipkart Group, India’s innovative e-commerce company

* Significant opportunity to partner with local leader in a large, fast-growing market * Flipkart’s strong leadership team will be supported by Walmart, Tencent, Tiger Global and Microsoft * Underscores long-term commitment to India, where Walmart looks to serve customers, support job creation, small businesses, farmers and women entrepreneurs * Walmart supports Flipkart’s ambition to transition into a publicly-listed, majority-owned subsidiary in the future

Customer Stories

July 28, 2017

Shantanu Guha Ray

Mughal Sarai — what’s in a name for Flipkart customers here?

Even as Mughal Sarai wrestles with history over its impending renaming, Flipkart customers in this town famous for India’s busiest railway junction look forward to bigger changes

Customer Stories

July 14, 2017

Vinutha Mallya

In Sanskrit-speaking Mattur, Flipkart customers chant the mantra of technology

In the unique Sanskrit-speaking villages of Mattur and Hosahalli on the banks of river Tunga in Karnataka, Vedic chants resonate from the tile-roofed homes and schools. But it's the new languages of technology and e-commerce that bridge the past with the future, and weaves these sleepy towns into the expanding map of Digital India

Innovation

June 30, 2017

Team Flipkart Stories

How Flipkart innovated to build India’s exemplary e-commerce marketplace

The e-commerce marketplace in India is dominated by innovations that Flipkart has pioneered. This is the story of the key steps that India’s online shopping powerhouse has taken to build a vibrant ecosystem of sellers and customers

Customer Stories

November 17, 2016

Bijoy Venugopal

In Asansol, Flipkart customers innovate to beat delivery woes

The map of Digital India is ever expanding to accommodate the spread of e-commerce, but not without its share of growth pangs. In Asansol, West Bengal’s second-largest city, suburban customers find unique solutions to overcome last-mile delivery hurdles

Customer Stories

October 13, 2016

Team Flipkart Stories

Flipkart’s most loyal customers explain why they keep coming back

What keeps Flipkart customers loyal? A good first impression. Finding an avenue to pursue a passion. Getting a great deal. Finding that one thing they were looking for. These are some of the positive experiences that keep customers coming back to Flipkart. From Meerut to Mumbai, Allahabad to Kolkata, the most loyal customers speak out about their Flipkart journey. Laced with recollections and joyful anecdotes, this is a story of unwavering faith in one of India’s most loved homegrown brands.