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Top Stories
Team Flipkart Stories
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COVID-19: Enabling access to essentials to communities through the power and reach of e-commerce through collaboration

As the world awaits a cure to the COVID-19 virus, keeping entire populations indoors and enabling e-commerce to service them is probably the best way to break the chain of transmission. So, what does it take to keep 1.3 billion people indoors for a prolonged period without fanning unrest? The answer lies in ensuring essential products continue to be produced, transported and delivered to people at their homes.
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Big Billion Days
Team Flipkart Stories
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At Flipkart Authorized BuyZones, you can get expert help with your shopping

Are you unsure about how to shop online? Walk into a Flipkart-authorized 'BuyZone' in your neighborhood and get a helping hand. Friendly representatives at more than 10,000 general stores in over 700 Tier II and Tier III cities in 20 states in India will hold your hand through the entire shopping process and ensure that you don't make any mistakes while ordering on Flipkart. Our assisted shopping initiative aims to help first-time online shoppers get comfortable with shopping on Flipkart. So go ahead and make the most of all the great offers and selection on Flipkart this festive season. If you have friends or loved ones in small towns in India, tell them about Flipkart's Authorized BuyZones!
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Books
Bijoy Venugopal
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The IRCTC story — Amitabh Pandey on the e-commerce revolution that started it all

Long before the much-talked-about Indian e-commerce wave credited to the millennial breed of Indian unicorns made its presence felt, a silent revolution that began in the 1990s had already empowered the Indian traveler with access to online railway ticket reservation. The man who helmed this project, Amitabh Pandey, is a former economics teacher and academic. Pandey, who has also authored three books of fiction, relates the story of India’s first e-commerce revolution in his new book, When It Clicks — Field Notes From India’s e-Commerce Revolution. Read excerpts from an exclusive interview and buy the book on Flipkart
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Customer Stories
Team Flipkart Stories
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Flipkart’s most loyal customers explain why they keep coming back

What keeps Flipkart customers loyal? A good first impression. Finding an avenue to pursue a passion. Getting a great deal. Finding that one thing they were looking for. These are some of the positive experiences that keep customers coming back to Flipkart. From Meerut to Mumbai, Allahabad to Kolkata, the most loyal customers speak out about their Flipkart journey. Laced with recollections and joyful anecdotes, this is a story of unwavering faith in one of India’s most loved homegrown brands.
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