Fulfilling Flipkart’s ‘Customer First’ promise is no easy feat, but Prajwal R does it with the spirit of a true-blue problem-solver. The zeal and gusto inherent in this Flipkart customer service executive are the reasons why he’s received a thumbs-up from happy Flipkart shoppers across the country.
Customer Support Executive Mohammed Rameez has a unique skill set to help Flipkart customers with their issues. And the most important one is that he has the knack to identify a customer’s pain points almost immediately and work for a resolution. His patience and dedication inspired our customers to write about him on social media! Read his story.
When Customer Support Executive Chandrakanti Nayak gets a call from a Flipkart customer, she has only one goal in mind: to do everything in her power to resolve their issues. And it’s this dogged determination that is winning her appreciation from customers and accolades at work, including Employee of the Month. Read her story.
What does it take to change a potentially bad shopping experience into a delightful one? Flipkart Customer Service executive Jagruthi Shetty believes empathy and compassion are key. It all began with an escalation email to Kalyan, and ended with another email to him, this time to commend Jagruthi’s dedication and her willingness to serve - read this story of empathy and gratitude!