Home Tag "#CustomerFirst Stories"
Roshan Pai
0

Filling carts, winning hearts: Meet Jagruthi Shetty, a beacon of empathy and compassion

What does it take to change a potentially bad shopping experience into a delightful one? Flipkart Customer Service executive Jagruthi Shetty believes empathy and compassion are key. It all began with an escalation email to Kalyan, and ended with another email to him, this time to commend Jagruthi’s dedication and her willingness to serve - read this story of empathy and gratitude!
Team Flipkart Stories

Submit your #FlipkartHappyDelivery story and we’ll share it with the world!

We’ve heard you out in the bad times — we’ve learned and striven to do better. Now, we want to hear of the times we’ve made you happy. A delivery that’s reached ahead of time, a customer support executive who’s gone out of the way to help you out, or a delivery person who’s made your day. Share your story and we’ll showcase them on Flipkart Stories.