Home Tag "Customer Loyalty"
Jishnu Murali
0

Ray of hope: Flipkart customer support executive Debasish Ray gets going when the going gets tough

With the lockdown in effect, getting even the essentials had become a challenge for many. When a customer from Mumbai, a city that's badly hit by the COVID-19 pandemic, reached out to Flipkart after her grocery order was delayed, Debasish Ray went the extra mile to ensure that the customer and her kids got their daily essentials as soon as possible. Read his story.
Team Flipkart Stories
0

Flipkart’s most loyal customers explain why they keep coming back

What keeps Flipkart customers loyal? A good first impression. Finding an avenue to pursue a passion. Getting a great deal. Finding that one thing they were looking for. These are some of the positive experiences that keep customers coming back to Flipkart. From Meerut to Mumbai, Allahabad to Kolkata, the most loyal customers speak out about their Flipkart journey. Laced with recollections and joyful anecdotes, this is a story of unwavering faith in one of India’s most loved homegrown brands.