Get quick, safe resolutions to all your Flipkart queries directly through the app and website. Connect with our support assistant for hassle-free assistance.
At Flipkart, you get to enjoy a convenient and safe shopping experience and an equally easy and secure option to resolve your queries. You can contact Flipkart simply by visiting the mobile app or website and get instant solutions.
Leveraging the official channels for customer support is crucial. This enables you to keep your information secure and protects you from fraud. Read to know how you can contact Flipkart through the app and website.
Read to know how you can contact Flipkart through the app and website.
Contacting Support via the Flipkart App
- Log into your Flipkart accountÂ
- Tap ‘Account’ and go to ‘Help Centre’
- Select your order and tap ‘Help’
- Choose ‘Chat with us’
For generic queries
- Visit https://www.flipkart.com/helpcentre
- Select the BoT icon located on the page.
Contacting Support via the Website
- Go to flipkart.com and log into your account
- Click the three-dot menu (â‹®) in the top-right corner, then select ‘24×7 Customer Care’.
- Choose your issue or order and click ‘Chat with us’ to star
The Flipkart Support Assistant provides solutions after you share your details. Based on your query/request our customer support agents may provide you with additional information.Â
Flipkart prioritizes your safety. Using our self-serve options offers the safest, quickest help.
If seeking other contact methods, be cautious. Only use the official Flipkart Support handle.
Learn to identify and report fake Flipkart support accounts.
For other stories on safe commerce with Flipkart, click here.
