Leaving behind a lucrative job opportunity in Australia, Myank Nagpal decided to tap into the Indian e-commerce space, where he saw immense potential, igniting his own entrepreneurial success while creating opportunities for many. Here’s how he’s navigating the complexities of the e-commerce landscape as a Flipkart Seller.
The youngest in a family that has been in the business of watches for the last four generations, Flipkart Seller Myank Nagpal always knew that timepieces were his calling. While his vocation was clear, the path to making his own mark in the highly competitive watch industry was full of twists and turns.
Read to know how this young scion branched out from the family business to stand on his own feet, timing his success as he observed the rise of luxury products in India.
A Storied Legacy
Myank’s sharp business acumen is deeply rooted in a rich family legacy of successful watch industry entrepreneurs. His pride is unmistakable when he speaks of the heritage they’ve built.
“My great-grandfather started trading watch parts in Amritsar, and my grandfather continued his legacy. My father moved to Mumbai in the 1960s, and he expanded the business to distribution and manufacturing,” says Myank Nagpal.
His siblings followed suit. One of his brothers handles private label manufacturing of watches, while the other manages international brands. His sister manages the distribution of button cell batteries that are used in watches and other products, which is another division of the family business.
“I am the youngest in the family, and after completing my Bachelor’s degree in Mumbai, I went to Australia to continue higher studies,” he says. On completing his education, Myank had a lucrative job offer but chose to return to India instead.
“I thought there was more scope for growth if I joined the family business, but my father was against that idea. He didn’t want all the eggs in the same basket and wanted me to work in Australia but, frankly, I was stubborn.”
An Opportunity Knocks
Sure that he could find a business angle that his family wasn’t currently capitalizing on, Myank spent the first six months back home on research. Looking for opportunities in export, he was soon exhibiting products in watch and jewelry shows across London, Hong Kong and the US.
This was when the International Luxury Group (ILG) came into the picture – and where Myank’s life took a turn. “ILG decided to come to India and approached me because of our family’s history with distribution and work with international watch brands. In 2019, I took the leap, and decided to chart a new path for myself. Together with ILG, we formed a new company.” As the CEO and partner of a new company, Myank suddenly saw a whole new world open up.
Finding his place as a Flipkart Seller
Venturing into a brand-new business space was exciting, but Myank had misgivings. “I was a little skeptical because I had never run my own company. I had to create a completely new setup from hiring to operations, from logistics to working capital. Everything from zero,” he says.
From sales to operations and finance, Myank soon learnt to manage the purchase department. He even familiarized himself with regulatory requirements regarding imports and certifications. “I have been leveraging growth on e-commerce since the last five years with Flipkart.”
When he started off, he faced a period of turbulence with operational issues, but this Flipkart seller found his footing in the last two years. “In 2023 and 2024, Flipkart turned out to be one of our strongest collaborations. We are witnessing massive growth,” he says.
“The demand has gone up drastically in the watch category, especially in the high fashion segment on Flipkart. Where once the demand was for watches below Rs.1500, the range has increased to Rs.5,000. Customers also want watches in the range of Rs.7000 to Rs.10,000. Today, we see increasing clicks and buys at this range, which is exactly what our brands offer.”
Myank has also introduced men’s and women’s jewelry and small leather goods, all of which has increased his sales multifold.
“We supply stocks to Flipkart warehouses. This helps in quicker delivery, which boosts our business. The best part is that our brands are aligned to Flipkart category teams, who support our vision. Our visibility has increased by understanding and utilizing the insights provided by them.”
Timing his Success Just Right
With stylish, high-quality watches in demand, Myank’s move to chart his own path is paying off. “Branching out has made me independent in decision-making and strategy. It has made me a different person – all for the better,” he says.
Reflecting on his Big Billion Days experience, Myank shares, “In just four days, we see profits equivalent to 3 to 4 months. That’s the power of Flipkart’s Big Billion Days.”
Starting off with a team of 5, he employs over 40 people today, and his growth is bolstered by the demand towards the luxury segment in India. With all the exposure and growth he’s getting, this young Flipkart seller is just hitting his stride. “I’m learning so much, and the success I have achieved till now is only making me hungrier. I’m happy, but there is more to achieve!”
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