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At Flipkart Authorized BuyZones, you can get expert help with your shopping

Are you unsure about how to shop online? Walk into a Flipkart-authorized 'BuyZone' in your neighborhood and get a helping hand. Friendly representatives at more than 10,000 general stores in over 700 Tier II and Tier III cities in 20 states in India will hold your hand through the entire shopping process and ensure that you don't make any mistakes while ordering on Flipkart. Our assisted shopping initiative aims to help first-time online shoppers get comfortable with shopping on Flipkart. So go ahead and make the most of all the great offers and selection on Flipkart this festive season. If you have friends or loved ones in small towns in India, tell them about Flipkart's Authorized BuyZones!
Team Flipkart Stories
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Everything you need to know about Flipkart Pay Later — the most convenient & trusted way to shop!

Flipkart Pay Later is a revolutionary customer-focused initiative from Flipkart to make shopping convenient and worry-free. While Flipkart’s Debit Card EMI, No Cost EMI, Cardless Credit and Buyback Guarantee make shopping affordable, Pay Later makes online shopping easy and convenient for you. Loyal Flipkart customers have been shortlisted to enjoy this service, and the list of eligible customers is growing month on month. How does Flipkart Pay Later work? It’s all about your convenience — pick your product, check out quickly and seamlessly without having to scramble for payment details or OTPs, receive the product, experience it and, when it’s convenient for you, pay for your products all in one go. Simple? You bet! Want to know more? Here’s everything you need to know about Flipkart Pay Later.
Sophia Stephen
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Humans + AI-powered bots: The future of Indian e-commerce is here

Over 4,500 shipments an hour at twice the speed and with 99.9% accuracy — the future of Indian e-commerce is unfolding at a Flipkart sortation center tucked away in the outskirts of Bengaluru. Here, humans and AI-powered bots — known as Automated Guided Vehicles (AGVs) — work seamlessly together so your Flipkart packages reach you faster and without overburdening the facility staff. Read how this groundbreaking technology is changing the game for a country that's rapidly embracing e-commerce and all that it has to offer.
Vishnu Sreekumar
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How Jeeves and F1 deliver on Flipkart’s ‘Customer First’ promise

For a long time, e-commerce was all about buying a product online. The relationship between e-tailer and customer would end with the delivery of the product. In 2014, Flipkart sought to change this with the acquisition of Jeeves, a seasoned player in the after-sales service and installation business. In 2017, Flipkart acquired F1 Info Solutions, one of India’s largest electronics service providers that specialized chiefly in repair and refurbishment of mobile phones. In the years since, this dynamic duo has expanded the definition of customer service and opened up a whole new market for Flipkart to tap through 2GUD.com, India’s first-ever independent platform for refurbished goods. Read about how Jeeves and F1 are redefining the reverse supply chain in India’s vibrant e-commerce landscape
Roshan Pai
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Made For India – The story behind Flipkart’s top-rated Android app

What does it take to make a top-rated Android app? The Flipkart online shopping app, rated 4.5 on the Google Play Store, is one of a handful of apps tailored for the Indian Android user that has earned accolades from Google for exceptional performance on a number of criteria. It wasn't always a smooth ride, though. Flipkart's product development team had to surmount several challenges to build an app that delivered on multiple parameters. Hear the story straight from the Flipkart team behind India's leading online shopping app