Innovation Archives - Flipkart Stories

April 15, 2021

Manage incidental expenses during hospitalization without worry with Hospicash

With daily cash benefits ranging from ₹500-₹2,000 Hospicash offers you a financial safety net to rely on when hospitalization adds to your expenses and limits your income-earning capability. Here’s how Hospicash offers a helping hand in times of need.

Customer Stories

October 22, 2020

Team Flipkart Stories

Gone in 30 minutes… Flipkart Quick makes the fastest delivery of The Big Billion Days!

A Flipkart Quick delivery is promised in 90 minutes. But these Flipkart customers had no idea that, within a fraction of that time, they would be cradling in their hands the new phones they ordered during The Big Billion Days early access sale!

Innovation

October 12, 2020

Jishnu Murali

Flipkart Quick leverages local partnerships & power of e-commerce to keep the #CustomerFirst

In a world where time is currency, waiting for a product seems like a task from the yesteryears. Keeping this and the customer at the epicenter, hyperlocal service Flipkart Quick became a reality. Read how a team, amid the add-on challenges of COVID-19, ensures that Flipkart customers get essentials and other supplies in no more than 90 minutes!

Affordable Shopping

September 30, 2020

Team Flipkart Stories

Affordable shopping for all: What you need to know about the Flipkart Axis Bank Credit Card

Flipkart has made formal credit and retail more inclusive in India by partnering with Axis Bank and Mastercard to launch a co-branded credit card. Read all about the Flipkart Axis Bank credit card and its benefits.

Affordable Shopping

September 30, 2020

Team Flipkart Stories

Everything you need to know about Flipkart Pay Later — the most convenient & trusted way to shop!

Flipkart Pay Later is a revolutionary customer-focused initiative from Flipkart to make shopping convenient and worry-free. While Flipkart’s Debit Card EMI & No Cost EMI, and Buyback Guarantee make shopping affordable, Pay Later makes online shopping easy and convenient for you. Loyal Flipkart customers have been shortlisted to enjoy this service, and the list of eligible customers is growing month on month. How does Flipkart Pay Later work? It’s all about your convenience — pick your product, check out quickly and seamlessly without having to scramble for payment details or OTPs, receive the product, experience it and, you pay next month for all your products in one go. Simple? You bet! Want to know more? Here’s everything you need to know about Flipkart Pay Later.

Innovation

September 24, 2020

Vishnu Sreekumar

Putting the vocal in local: How Flipkart’s voice assistant is transforming the grocery shopping experience

Thanks to its ability to understand local dialects, variations, colloquial terms, and even mixed language commands, Flipkart’s voice assistant feature has made buying groceries on Flipkart as intuitive as buying it from a neighborhood store. Powered by Artificial Intelligence, deep neural networks, and cutting-edge natural language processing technology, it aims to democratize online shopping for millions of customers across the country. Find out how a multi-disciplinary team of engineers, designers and researchers built a uniquely Indian shopping assistant that’s helping every customer shop with ease.

Innovation

July 28, 2020

Team Flipkart Stories

‘Speed, Quality and Safety are the strongest drivers of Hyperlocal’ – Q&A with Sandeep Karwa

Sandeep Karwa, Vice President at Flipkart, explains the customer promise of the newly introduced hyperlocal service, Flipkart Quick

Innovation

July 8, 2020

Team Flipkart Stories

“Social Commerce will help us acquire the next 200 million customers in Bharat”

Chanakya Gupta, head of 2GUD, tells us how the Flipkart-owned independent value platform is betting big on Social Commerce to win over consumers in Tier 2 and 3 markets

Diversity

December 6, 2019

Vishnu Sreekumar

Building for Bharat: At #include, Flipkart and Women In Product join forces for inclusive product management

On a Saturday morning when most of Bengaluru’s tech community was enjoying their time off, a diverse group of product managers and engineers gathered at Flipkart HQ to talk about the importance of product management, the challenges that women face in the workplace, and how one can build products that satisfy the unique needs and demands of a young and tech-savvy India. #include was a platform where many daring ideas were expressed; ideas that can potentially shape the future of the Indian economy

Big Billion Days

September 26, 2019

Team Flipkart Stories

At Flipkart Authorized BuyZones, you can get expert help with your shopping

Are you unsure about how to shop online? Walk into a Flipkart-authorized 'BuyZone' in your neighborhood and get a helping hand. Friendly representatives at more than 10,000 general stores in over 700 Tier II and Tier III cities in 20 states in India will hold your hand through the entire shopping process and ensure that you don't make any mistakes while ordering on Flipkart. Our assisted shopping initiative aims to help first-time online shoppers get comfortable with shopping on Flipkart. So go ahead and make the most of all the great offers and selection on Flipkart this festive season. If you have friends or loved ones in small towns in India, tell them about Flipkart's Authorized BuyZones!

‘I have what it takes’ – In Delhi, a differently abled Wishmaster is inspiring customers & colleagues

Meet the woman Wishmaster, student & trailblazer who’s delivering happiness in Pune!

#WomenAtFlipkart – In Kolkata, a woman Wishmaster inspires our customer to write in!

In Jaipur, a differently abled seller found his Comfort Zone with Flipkart Samarth

‘Flipkart is more desi!’ This globetrotting techie turned Flipkart seller to fulfil his dreams

How a Flipkart seller from Panipat found success and created value for Indian customers

Manage incidental expenses during hospitalization without worry with Hospicash

Gone in 30 minutes… Flipkart Quick makes the fastest delivery of The Big Billion Days!

Flipkart Quick leverages local partnerships & power of e-commerce to keep the #CustomerFirst

100% electric mobility by 2030 — Flipkart drives towards sustainability with EV100

Cause and effect in COVID-19 times – How Flipkart’s unique ecosystem collaborations foster a culture of giving back

Welcome to the first-ever virtual Flipkart Sustainability Action Summit, 2020!

A partnership with Flipkart brings Qisa by Lavie to every woman’s wardrobe

Bajaj Allianz and Flipkart embrace the #PowerOfPartnership to make insurance accessible and affordable

Power Of Partnership: With market insights and flagship tech, Flipkart and OnePlus partner to democratize smart products

2020 Unmasked — Flipkart’s storytellers tell their story

Inspiring, relatable and hopeful: Flipsters tell us their WFH stories

How Flipkart’s Customer Experience team empowered agents to work from home

Innovation

FEATURED

Flipkart Quick leverages local partnerships & power of e-commerce to keep the #CustomerFirst

Everything you need to know about Flipkart Pay Later — the most convenient & trusted way to shop!

“Social Commerce will help us acquire the next 200 million customers in Bharat”

Building for Bharat: At #include, Flipkart and Women In Product join forces for inclusive product management

Humans + AI-powered bots: The future of Indian e-commerce is here

Manage incidental expenses during hospitalization without worry with Hospicash

Gone in 30 minutes… Flipkart Quick makes the fastest delivery of The Big Billion Days!

Flipkart Quick leverages local partnerships & power of e-commerce to keep the #CustomerFirst

Everything you need to know about Flipkart Pay Later — the most convenient & trusted way to shop!

Putting the vocal in local: How Flipkart’s voice assistant is transforming the grocery shopping experience

‘Speed, Quality and Safety are the strongest drivers of Hyperlocal’ – Q&A with Sandeep Karwa

Building for Bharat: At #include, Flipkart and Women In Product join forces for inclusive product management

At Flipkart Authorized BuyZones, you can get expert help with your shopping