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Jishnu Murali
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Meet Mohammed Rameez, the Flipkart customer care executive who is a beacon of dependability

Customer Support Executive Mohammed Rameez has a unique skill set to help Flipkart customers with their issues. And the most important one is that he has the knack to identify a customer’s pain points almost immediately and work for a resolution. His patience and dedication inspired our customers to write about him on social media! Read his story.
Roshan Pai
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Filling carts, winning hearts: Meet Jagruthi Shetty, a beacon of empathy and compassion

What does it take to change a potentially bad shopping experience into a delightful one? Flipkart Customer Service executive Jagruthi Shetty believes empathy and compassion are key. It all began with an escalation email to Kalyan, and ended with another email to him, this time to commend Jagruthi’s dedication and her willingness to serve - read this story of empathy and gratitude!
Team Flipkart Stories
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In Canada, Walmart and Myntra are bringing India closer to Indians

For South Asians living abroad, shopping for ethnic wear can be challenging — the clothes are often expensive, sizing confusing, and the fabric something that you'd have to settle for. But what if an online platform could bring these customers the latest trends, the perfect fit and fabric that feels like home, all within days? Read how a South Asian customer in Canada, with the help of Myntra and Walmart, found exactly what she was looking for, straight from India!
Team Flipkart Stories
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Customers speak: With Debit Card EMIs, Indians can shop guilt-free

In a country where debit card users are significantly higher than credit card users, it is quite limiting to only be able to shop on EMI using the latter. Recognizing this gap last year, Flipkart partnered with leading Indian banks to introduce Debit Card EMIs, an innovation that lets shoppers pay in instalments without a credit card. One of Flipkart’s ingenious Payments innovations, Debit Card EMIs have been a boon for many. Here’s a snapshot of Flipkart customers who’ve reaped the benefit first-hand.