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Elita Almeida

Elita is an avid traveler who, when not writing stories from the road, is busy encouraging people to explore their own stories through the expressive writing workshops she facilitates.
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Unboxed – How Mumbai’s Dabbawallas & Flipkart make customers smile

Will modern e-commerce wipe out Mumbai’s Dabbawallas? Diving deep into the two-year-old partnership between Flipkart and this esteemed Mumbai institution, we pondered this question and unearthed a different story — one of challenge, triumph and deep customer-focused innovation